HCL BServ- A few nuggets of Info.
Dear Aspirants
Quite good to see you all turning up drive after drive with unfailing commitment and enthusiasm.The recent good results are all because of your hard work and persistence.The next drive by HCL Technologies could well be a potential gateway to the world of jobs.HCL is a huge conglomerate having leadership position in software and consulting ;and is considered to be a top-of-the-line employer in Business Process outsourcing sector.
Company: HCL-B services
Positions : Junior Engineer Product Support for Voice process
Steps in the Recruitment Process (Tentative)
1st Round – HR Screening ( GD / JAM)
2nd Round – Voice & Accent
3rd Round – HR Round (Final Offer)
Expected Skilllset:
- Strong written communication skills
Basic Desktop and computer knowledge.
Understanding of ISP/Networking concepts for TSO (Technical Support Officer position is a must).
Possess good organizational and time management skills
Display strong initiative in resolving issues of customers
Exhibit strong teamwork
- Must be capable of demonstrating problem solving skills
Plz. remember, in the Interview you need to demonstrate a genuine interest to engage others in a talk or a conversation…As I repeatedly say, the more you open up and talk , the better assessed you are.Stay positive and focused ; and show a clear streak of adaptability/flexibility and willingness to learn..Most importantly, be tactful while answering questions on plans for higher education , work timings, shifts, marriage(for girls) or business plans. So, say that at this point in time, you are focused on this job alone and nothing else…Say yes to work shifts/timings..
Company Factsheet
Type: Business Process Management
Parent group: HCL
Year of origin: 1976
Headquarters: Noida, Delhi
Revenue:US$ 5.7 billion as on 31st December, 2014
Founder: Shiv Nadar, Chairman
Services:
Banking and Capital Markets
Insurance
Healthcare and Pharma
Telecom
Media, Publishing and Entertainment
Utilities
Hi-Tech and Manufacturing
Retail and Consumer Packaged Goods
Travel, Transportation and Logistics
Delivery Centers: Bangalore, Salem, Chennai and New York
No. of employees: 1,00,240
Presence in no. of countries: 31
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