HCL BServ- A few nuggets of Info.

5/01/2015 01:21:00 am 41 Comments

Dear Aspirants

Quite good to see you all turning up drive after drive with unfailing commitment and enthusiasm.The recent good results are all because of your hard work and persistence.The next drive by HCL Technologies could well be a potential gateway to the world of jobs.HCL is a huge conglomerate having leadership position in software and consulting ;and is considered to be a top-of-the-line employer in Business Process outsourcing sector.

Company: HCL-B services

Positions : Junior Engineer Product Support  for Voice process

Steps in the Recruitment Process (Tentative)

1st Round – HR Screening ( GD / JAM)

2nd Round – Voice & Accent

3rd Round – HR Round (Final Offer)

Expected Skilllset:

  •  Strong  written communication skills 
  • Basic Desktop and computer knowledge.

  • Understanding of ISP/Networking concepts for TSO (Technical Support Officer position is a must).

  • Possess good organizational and time management skills

  • Display strong initiative in resolving issues of customers

  • Exhibit strong teamwork

  • Must be capable of demonstrating problem solving skills

Plz. remember, in the Interview you need to demonstrate a genuine interest to engage others in a talk or a conversation…As I repeatedly say, the more you  open up and  talk , the better assessed  you are.Stay positive and focused ; and show a clear streak of adaptability/flexibility and willingness to learn..Most importantly, be tactful while answering questions on plans for higher education , work timings, shifts, marriage(for girls) or business plans. So, say that at this point in time, you are focused on this job alone and nothing else…Say yes to work shifts/timings..

 Company Factsheet

Type: Business Process Management

Parent group: HCL

Year of origin: 1976

Headquarters: Noida, Delhi

Revenue:US$ 5.7 billion as on 31st December, 2014

Founder: Shiv Nadar, Chairman


  • Banking and Capital Markets

  • Insurance

  • Healthcare and Pharma

  • Telecom

  • Media, Publishing and Entertainment

  • Utilities

  • Hi-Tech and Manufacturing

  • Retail and Consumer Packaged Goods

  • Travel, Transportation and Logistics

Delivery Centers: Bangalore, Salem, Chennai and New York

No. of employees: 1,00,240

Presence in no. of countries: 31

Useful links





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